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Mazik Foundation for Consumer Rights (MFCR) is a non-governmental consumer rights advocacy organization that works to strengthen the efficacy of both providers and consumers of goods and services, through astute capacity building, incisive technical support, and skillful representation.
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OUR JOURNEY SO FAR
MAZIK FOUNDATION, A SUCCESS
It has been months of herculean relentless operations powered by the Board of Trustees and staff's commitments and dedication to excellent service delivery. Commendably too, we are, within this short period of time shattering the ceiling glass of fear, indifference, apprehension, and apathy that constitute stumbling blocks that encumber strategic advocacy activities and actualization of consumer rights fidelity in Nigeria. MAZIK Foundation is also becoming entrenched in consumer's minds, through its multi-faceted platforms, outlets and outreaches including the inauguration day carnival and road walk, hand bills distribution, interactions that created systemic linkages with other stakeholders. Generally speaking, MAZIK Foundation has been able to achieve giant strides and historic milestones in sync with its core vision being a "Non-Governmental (NGO) Consumer Rights advocacy organization that works to strengthen the efficacies of both providers and consumers of goods and services in Nigeria, through committed capacity building, incisive technical support and skillful representation".
MAZIK FOUNDATION ACHIEVEMENTS
MAZIK Foundation has successfully handled and resolved over thirty major issues and still working on some, namely those of: (1). Case of on Landlord-Tenant Dispute (Complainant: Mr Kenneth Orusi) (2). Case of the client who purchased substandard goods (Pepsi Drink) from a vendor (3). Case of gender based violence (4). Case of contractual breach of travel arrangement (5). Case of molestation/assault from Landlord (6). Case of “quit notice” order from landlord/inhumane treatment against tenant (7). Case of rape and child molestation of an underage (8). Case of motor accident victim (9). Case of accident and termination of appointment at workplace (10). Case of impromptu quit notice from landlord (11). Case of impromptu 7 days eviction notice from landlady (12). Case of land dispute (13). Case of over-estimated bill charge on electricity bill (14). Case of property infringement (15). Case of conversion of teaching staff to ADHOC staff (16). Case of the client who purchased adulterated pure water drink from a vendor (17). Case of assault and threat to life (18). Case of assault, ‘threat to life’ & affray (19). Case of breach of contract on purchased item(furniture) from a vendor/supplier (20). Case of “unauthorized disconnection of electricity supply, threat to life & damages of goods (21). Case of “refusal to accept repair goods (freezer)” & threat to life (22). Murder case (23). Case of theft (POS Swap) (24). Case of Denial of Assets to a widow (25). Case of abuse and domestic violence (26). Case of False Accusation, Assault & Threat to life (27). Case of “Landlord-Tenant”; An appeal to serve tenants an eviction notice 1 (28). Case of “landlord-tenant”; an appeal to serve tenant eviction notice at Issele-Azagba (29). Case of forceful eviction, maltreatment & assault (30). Case of Land Dispute (31). Case of maltreatment and dismissal at workplace (32). Case of unpaid debts (33). Case of Negligence from Children and Debt Recovery (34). Non Refund for Rent Payment (35). Case of “breach of contract” for visa proceedings (36). Case of “Landlord-Tenant Conflict”; Premature quit notice served to tenant. (37). Case on Purchased counterfeit goods (Shock Absorber) from a spare parts vendor (38). Case of “breach of contract” for Hire Purchase Agreement (39). Case Of Assault And Domestic Violence (40). Case Of Molestation On Daughter And Maltreatment
Our Mission
Consumer's Protection, Advocacy
We believe we can provide strong advocacy activity and unparalleled legal representation to our clients. Our mission is to foster hope, promote consumer loyalty, and enhance transparency and accountability. We stay committed to excellence and our objective through our dedication. We are confident in our skills and experience to conquer any hurdles and offer the best solutions for our clients. We pledge to give you the steadfast support needed to defend your rights and safeguard your interests.
INAUGURATION OF MAZIK FOUNDATION FOR CONSUMER RIGHTS HEAD QUARTERS
On June 19th, 2024, Mazik Foundation for Consumer Rights formally inaugurated its Asaba, Delta State operations in a colorful ceremony marked by enthusiasm, optimism, and a renewed call for justice and accountability in the marketplace. The event was a vibrant gathering of stakeholders, civil society actors, community leaders, and concerned citizens, all united by a common goal: to uphold and defend the rights of consumers across the state. Mazik Foundation for Consumer Rights is a trailblazing non-governmental organization dedicated to championing the cause of consumers who often find themselves shortchanged, dissatisfied, or neglected after purchasing products or services. With the launch of its Delta State chapter, the Foundation extends its reach and deepens its commitment to ensuring that every consumer has access to redress, advocacy, and education on their rights. At its core, the Foundation serves as a beacon of hope and a platform for constructive dialogue between consumers and service providers. While it stands firmly with consumers in their quest for satisfaction and justice, it also recognizes that businesses and service providers sometimes fall victim to misinformation, fraudulent claims, or unfair backlash. In this way, Mazik Foundation positions itself not just as a watchdog, but as a mediator — fostering accountability on all sides, promoting fair trade practices, and encouraging ethical consumerism. As a nascent but fast-growing force in the consumer rights landscape, the Foundation’s Delta State operations promise to bring transformative change by promoting awareness, providing legal and advocacy support, and facilitating amicable dispute resolution. Its mission is clear: to build a society where the rights of consumers are protected, businesses are held to high ethical standards, and both parties engage in mutually respectful and transparent exchanges.
MAZIK FOUNDATION FOR CONSUMER RIGHTS UNVEILS OGUN STATE CHAPTER IN A BOLD STEP TOWARD ECONOMIC AND SOCIAL JUSTICE
In a landmark event that signals a new era for consumer protection in Nigeria, Mazik Foundation for Consumer Rights officially launched its Ogun State Chapter on September 14, 2024, at Agbara. The ceremony was a vibrant convergence of vision and purpose, drawing together respected professionals, labor union leaders, security agencies, and community influencers—all united in their commitment to uphold the rights and dignity of consumers. This historic inauguration marks a major milestone in the Foundation’s rapidly expanding footprint across the nation. More than just a launch, the event was a powerful call to action against the rising tide of exploitation, deceit, and neglect often faced by everyday Nigerians at the hands of unscrupulous service providers and producers. Speaking at the event, the Foundation’s Convener and Executive Director, Zik Igbadi Boniwe, reaffirmed Mazik’s mission to confront the social and economic injustices that consumers endure—often silently. With a bold agenda covering 20 core thematic areas, including education, healthcare, transportation, and employee rights, Mazik Foundation is redefining what it means to stand up for the average citizen. “Our mission is not just to advocate—it is to empower. We want consumers to know their rights, speak up, and take action. We want a marketplace governed by fairness, integrity, and mutual respect,” said Boniwe. Mazik Foundation’s Core Pillars of Advocacy: Education: Demanding quality and accountability in Nigeria’s education sector while providing support for students and parents in dispute resolution. Transportation: Advocating for safer, more reliable transport systems, and fighting against extortion and poor service delivery. Healthcare: Ensuring equitable access to competent and humane healthcare services for all citizens. Employee Rights: Safeguarding workers from unfair treatment, wrongful dismissal, and workplace exploitation. Your Voice, Your Power Mazik Foundation is not just an institution—it is a movement powered by everyday people. The organization invites consumers from all walks of life to join in this transformative journey by reporting violations, sharing their experiences, and working collectively to demand justice. Through mediation, reconciliation, peacebuilding, and legal intervention, the Foundation provides a structured pathway to resolve consumer grievances and enforce accountability. With the Ogun State chapter now fully operational, Mazik Foundation reaffirms its vision of building a Nigeria where every consumer is protected, every voice is heard, and no injustice goes unchallenged.
BOARD OF TRUSTEES MEETING AND PRESENTATION OF THE 2024 ANNUAL REPORT, HELD ON WEDNESDAY 22ND JANUARY,2025 AT THE COPORATE HEADQUARTERS.
The convener commenced with a reflection on the past thirteen (13) months of operations, highlighting the commitment and dedication of the Board of trustees and staff towards excellent service delivery. The convener acknowledged that the foundation has made significant strides in dismantling barriers such as fear, indifference, apprehension and apathy that hinder strategic advocacy and consumer rights in Nigeria. He went further to state that the foundation’s effort align with its core vision of being the leading NGO focused on consumer rights advocacy, enhancing the capabilities of both providers and consumers in Nigeria through capacity building, technical support and effective representation. He also informed the board members that the foundation successfully addressed and resolved over seven (7) major consumer issues as at January, 2025 including: Adulterated soft drink case, Tenancy disputes, Child Abuse/Defilement cases, Breach of contract issue, Abandonment of an auto accident victim & disputed land sale. The convener also informed the board members that in addition to the subtle achievements of the foundation over the past year, there was a recent inauguration of the Ogun state chapter on September 14, 2024 at Agbara. A functional office was secured immediately after the inauguration, rent has been paid for in full and work activities has commenced fully. He noted that the strategic location of this branch office with its proximity to Lagos presents a unique opportunity for consumer advocacy given the area’s vibrant commercial activities. He also informed the members that arrangements are in place for the inauguration of the south-east headquarters in Owerri, Imo state. The convener reported that the foundation has made significant progression in consolidating its legal and administrative frameworks including: • Registration with the Corporate Affairs Commission (CAC) at the federal level and with the Ministry of Women Affairs at the state level. • Registration with the Federal Inland Revenue Service and obtaining a tax identification number. • Application for and training in the required SCUML certificate from the Economic and Financial Crimes Commission (EFCC). • Issuance of a two year operations permit as a pathway to signing a Memorandum of Understanding (MOU). The convener also informed the board members that efforts are in motion to ensure that the FCCPC Act is being brought to Delta state to make it a state law or domesticated. Discussions have been made with an honorable member who has promised to present the bill to the house before he leaves. The honorable member has promised to meet with the foundation and her lawyers present as well. He once again appreciated the board members, management and staff commending their efforts. He asked that they stay committed to strengthening the foundation’s operation and expanding its reach in consumer rights advocacy. Kingsley Kefe gave an insight on the activities carried out by MFCR’s head office stating that so far, the foundation has handled 24 cases in total, 16 have been successfully concluded on while 8 are still ongoing as at January, 2025. Mr. Kingsley Kefe listed out the strategic objective which has been mapped out for the year 2025 to be implemented into MFCR’s activities for the year. The strategic objectives include: 1. Campaign effectively on key issues aimed at ensuring consumer fidelity translating to sustainable development that will improve the quality of life of Nigerian Consumers. 2. Act as a catalyst to reduce the rate of consumer rights abuse, gender discrimination & unwholesome activities of producers/service providers. 3. Institutionalize good governance that is consumer protection sensitive through advocacy and campaign for policies geared towards consumer fidelity. These strategic objectives were presented to the board members which was broken down into various activities for the board members to discuss on and decide which would be effected onto the work plan for the year. Finally, The independent audited financial report for 2024 was put together by auditors from Paul Osakwe & co (Chartered Accountants) and was presented by the foundation’s accountant, Ernest Eborah as contained in the financial statements presented at the 2024 Annual Report.
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MEET THE TEAM
Zik Igbadi Boniwe
Dr Austin Onuoha
Pst Barr. Joy Ehigbai
Barr. Agatha Osieke
Prof. Uchenna Ngozi Uzokwe-Igbadi
Sir Godwin Ebbeli
Elder Ifeanyi E. Ebinum
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