About Us
Who We Are
Our goal is to build a network of critical stakeholders to promote consumer fidelity across the nation.
Mazik Foundation for Consumer Rights (MFCR) is a non-governmental consumer rights advocacy organization that works to strengthen the efficacies of both providers and consumers of goods and services, through astute capacity building, incisive technical support, and skillful representation.
Who is a consumer?
A consumer is defined for the purpose of this project as “anyone who uses (consumes) goods and services provided by government, business outfit(s) or individual(s) or the gift of nature (water, land, air etc.) for their satisfaction and general wellbeing”. This therefore makes everybody in the world including Nigeria (the President, King/Queen, employer/employee, oldest living person/fetus, driver/passenger, doctor/patient, manufacturer/user etc.), a consumer.
Activities
To achieve our goal, MFCR proposes to implement a select set of advocacy activities that will mutually benefit products/services providers and consumers who operate in the shared marketplace. These activities include:
- Building the capacity of consumers and products and service providers to understand their rights and responsibilities to each other.
- Assisting consumers to engage products and service providers to ensure availability of quality products and services for consumers in the marketplace.
- Networking with and developing a systemic linkage and collaboration with like-minded individuals, organizations, products/services providers, and government agencies in promoting consumer fidelity.
- Assisting consumers to seek redress when their rights are infringed.
MFCR Approach/Methodology
The MFCR proactive intervention(s) to promote consumer fidelity is accomplished through:
- Reconciliation: MFCR engages in this form of dispute resolution which has much to do with moving from a place of disagreement, unhappiness, and dissatisfaction to a place of remediation (redress).
Mediation: MFCR applies this structured, interactive process as an impartial third party to assist disputing parties in resolving their conflict(s) using specialized communication and negotiation techniques that focus primarily on needs, rights, and interests. - Peacebuilding: MFCR provides valuable knowledge and requisite skills to products and services providers and consumers to resolve their perceived or actual injustice in nonviolent ways and to transform the conditions that generate conflict into sustainable peace.
- Litigations: MFCR will provide legal assistance in support of consumers who seek redress, whenever the need arises, and on mutually agreed terms.
MEET THE TEAM
Zik Igbadi Boniwe
Dr Austin Onuoha
Pst Barr. Joy Ehigbai
Barr. Agatha Osieke
Prof. Uchenna Ngozi Uzokwe-Igbadi
Sir Godwin Ebbeli
Elder Ifeanyi E. Ebinum
MFCR Major Advocacy Areas
- Education issues
- Employees Rights
- General Goods/services
- Health Care Services
- Public Transportation
- Landlords/Tenants Matter
Expected Project Outcomes
- Increased stakeholders’ knowledge of/and understanding of the tenets of consumer fidelity.
- Improved individuals, groups confidence and systems outcomes.
- Reinforced state-of-the-art stakeholders’ engagement, collaboration, and support.
- Increased access to MFCR services for marginalized
- Social justice outcomes for all stakeholder groups.
- Improved capacity of MFCR to provide effective timely stakeholders support services.
- Quality advocacy on consumerism (the protection or promotion of the interests of consumers).
We understand this is an ambitious project, which will take time, as there is a lot of work to be done to bring MFCR systems to a place that mutually improves the commitment to consumer Fidelity. However, MFCR looks forward to challenging work ahead, and more importantly, utilizing the organization’s systems of support, to create an enabling market environment for present and future generations of products/services providers and consumers. We are confident that with the support of all interested stakeholders, MFCR will be successful in reaching its set out goal and objective.
We will assemble top-notch legal teams and other professionals for their technical expertise in multiple states across multiple consumer issues. This systemic linkage will start with hosting meetings in Delta state and collecting input from various stakeholder groups.
MFCR is focused on bringing the strongest advocacy activities, including the most effective legal representation possible, as the cornerstone of our strategic mission. Through continuous monitoring and evaluation of our activities, improved representation, reprioritization of innovative ideas and change, and substantial investments in the organization’s systemic infrastructure and network of support professionals, we will provide unique steady and supportive environments for consumer fidelity.
It remains our true privilege, and it is also with pride we reach out to you, to join us in establishing a path forward towards consumer fidelity. We extend invitation to every consumer and products/services providers, and we hope you will recognize your inner voice, and that you will join us and use that same voice to check MFCR progress, direction and keep us mindful of our commitments. As you do this, we invite you to share with us your experiences and thoughts about emerging issues, shifting priorities, and help ensure this plan comes to realization.
Become A Financial Client
Becoming a MFCR member enables you to benefit from the range of special services provided to our members.
Media Consultants
PUBLIC RELATION
John Abelgold
ELECTRONIC MEDIA
Priscilla Ngozi Odiwe
PRINT MEDIA
Emma Nwagboniwe